SOGA: www.soga.com

Updated: January 4, 2024

Effective Date: January 4, 2024

SOGA INNOVATIONS PRIVATE LIMITED (" we ") is the operator of the game, which was developed by SOGA INNOVATIONS PRIVATE LIMITED. We understand the importance of personal information to you, your trust is very important to us, and we will protect your personal information and privacy security in accordance with laws and regulations and with reference to industry best practices. We have formulated this "Privacy Policy" with a special note: we hope that you read and understand this Privacy Policy carefully before using the game and related services, so that you can make appropriate choices. We attach great importance to the protection of children's personal information. In this Privacy Policy, we have formulated the "Children's Personal Information Protection Guidelines" specifically for the personal information rights and interests of children under the age of 21. Please pay special attention to them. "You" in the following paragraphs, unless otherwise specified, refers to the guardian of a user under the age of 21 or a user over the age of 21.

This Privacy Policy will help you understand:

We will comply with the privacy policy to collect and use your information, but will not use a mandatory package of personal information collection just because you agree to this privacy policy.

When you use or open the relevant function or use the service, we will collect and use the relevant information in order to achieve the function and service. Unless it is necessary for the realization of business functions or necessary information according to laws and regulations, you can refuse to provide other functions or services without affecting them. We will explain the information we collect item by item in our Privacy policy.

In order to achieve business functions or as required by laws and regulations, we will collect and use your sensitive personal information when you use specific functions or services. For specific collection scenarios, purposes and scope, please refer to the List of Sensitive Personal Information. Precise geographical location, camera (camera), microphone, album (storage), calendar, activity record permission, are not preset, only through your express authorization will be used in order to achieve a specific function or service, you can also withdraw the authorization. In particular, it should be pointed out that even if we have obtained these sensitive permissions with your authorization, we will not collect your information when the relevant function or service is not required.

Application license application and usage instructions

In order to ensure the functional realization and safe and stable operation of the game product, we may apply for or use the relevant license rights of the operating system;

In order to protect your right to know, we may apply for and use the relevant operating system licensing rights through the following list, you can manage the relevant licensing rights according to actual needs;

According to the upgrade of the product, the type and purpose of the application and use of the permission may change, we will adjust the list according to these changes in time to ensure that you are informed of the application and use of the permission in a timely manner;

Please be aware that for the functional and security needs of our business and products, we may also use third party SDKS, and these third-party vendors may also apply for or use relevant operating system licenses;

In the process of using the product, you may use the H5 pages or small programs developed by third parties, and the plug-ins or small programs developed by these third parties may also apply for or use the relevant operating system licenses as necessary for business functions.

Application license application and usage

License name

License function description

Use scenario or purposeConsequences for refusing to provide

Location

Access Precision Positioning

Get approximate geographic location through network location information, such as base stations and WLAN

Recommend content/commercial advertisements and other information that may be of interest to the user, rich information recommendation

Content and information will be less relevant

ACCESS_FINE_LOCATION

LOCATION

Access rough location

Information (such as base stations and WLAns) to get rough geographic locations

ACCESS_FINE_LOCATION

Phone

Read the phone status (device IMSI/IMEI number)

Provide information such as reading and collecting device identification, please rest assured that this license cannot monitor and obtain any of your call content and information

Ensure the safe operation and efficiency of software services, complete the push and statistics of advertisements and information

May result in failure to guarantee the secure operation of the product

Storage

Read the external storage READ_EXTERNAL_STORAGE

Provides the function of reading and collecting data in the storage spaceIt can be used to store apps for advertising downloads, and to read pictures/videos for sharing

May result in the failure to implement related functions and the image/video cannot be shared

STORAGE

Write to external memory WARTE_EXTERNAL_STORAGE

Provides write to external storage

Application software List

Application Software List

Get a list of apps installed

It is used to prevent malicious programs, maintain the normal operation of the service, keep your account safe, and provide you with a better service experience such as recommendations

Content and information will be less relevant

QUERY_ALL_PACKAGES

This Privacy policy will state that you understand the following:

How do we collect and use Personal information
How do we use cookies and similar technologies
The partners involved in the use of data and the transfer and disclosure of personal information
How do we store Personal Information
How do we protect the security of personal information
Manage your personal information
Minors Policy
Amendments and notices to the Privacy Policy
Contact us How do we collect and use Personal information

We collect information that you voluntarily provide when you use the Services, as well as information generated when you use the functions or accept the Services through automated means in the following ways:

1.1 Registration, login and authentication

1.1.1 Register, log in

When you register and log in to the game and related services, you can create an account through your mobile phone number, and improve the relevant network identification information (avatar, nickname, password), which is collected to show that you have completed the registration. Mobile phone number is the necessary information to fulfill the requirements of national laws and regulations on the network real name system. If you do not provide your mobile phone number for registration and login, we may not be able to provide you with information release, comment and other functions. After you register and log in to your account, you can fill in your personal information (personal profile, background picture, gender, date of birth, region). We will collect the personal information you fill in proactively for display to other users and provide you with recommended content.
Based on our cooperation with the communication operator, when you use the "one-click login" function of the game, we will process your mobile phone number with the operator after your consent, so as to provide you with a quick login service. If you refuse the above processing, you will not be able to use the "one-click login" way to register and log in to the game, but it will not affect your registration and login through other means, nor will it affect the normal use of other functions.
You can use a third-party account to log in and use the Game. With your consent, we will obtain the public information (profile picture, nickname and other information authorized by you) that you have registered on the third-party platform for binding with the game account, so that you can directly log in and use the product and related services.

1.1.2 Authentication

When you use the function of identity authentication or related services, according to relevant laws and regulations, we may collect your real identity information (real name, ID number) to complete the real name verification. At the same time, in view of the requirements of the real name system put forward by relevant laws and regulations, you will not be able to use the Game if you do not provide the relevant real name authentication information. After real-name authentication, if you choose to continue the game but do not bind the relevant account, you will not be able to recharge or consume in the game. The game data in this mode will be bound to the current device, and may not be synchronized on different devices. There is a risk that the data will be emptied due to uninstallation of the game or replacement of the device, and the data will be obtained by others after the device is lost. We will try our best to protect your data, and we suggest that you bind your account in time.

1.2 Ensure the normal operation of the game service

When you use the game service, some information related to you will be generated in the game, such as: game character information, in-game chat record, game log, sharing record, etc. The system will record these information under your account, so that you can view your game history on the client side. We may also use your game character information and game log information for game operation statistical analysis, customer service complaint handling and other game security analysis; To improve your game experience, we may synchronize such information with subsequent versions of the game or other products or services we provide that you are using.
When you interact with other game players through voice or video, or when you need to use the episodic interactive functions in the game, we will request permission from you for microphone and camera to ensure the normal operation of the functions. You can refuse to provide, and it will not affect your use of other functions of the game.
In order to better understand the operation of the game software and related services, so as to ensure the safety of operation and provision of services, we may record network log information (such as: Login log, item log, game match information), so that you can view your game history on the client side, and for game operation statistical analysis, customer service complaint processing and other game security analysis.d. In order to recommend content/commercial advertising and other information that you may be interested in, and enrich the dimension of information recommendation, we will ask you to open the geographical location license. You can refuse to turn it on. After refusing to turn it on, the number of ads you see will remain the same, but the relevance of the ads will be reduced. Precise geolocation information is personally sensitive information, and refusing to provide this information will not affect your normal use of other features of the Game.
In order to check your transaction records and protect your virtual items to the greatest extent possible, when you use the consumption function of the game product (if any), we will collect your recharge record, consumption record and other information.
When you download an app through advertising in the game or share pictures/videos in the game, we may apply for storage licenses to store the app downloaded by advertising and read the pictures/videos for sharing.

1.3 Operation and Safe operation/guarantee

1.3.1 Operation and Safety Assurance

We are committed to providing you with safe and reliable products and use of the environment, to provide quality and reliable service and information is our core goal. In order to maintain the normal operation of our services and protect the legitimate interests of you or other users or the public from loss, we will collect necessary information for maintaining the safe and stable operation of products or services.

1.3.2 Equipment information and log information

In order to ensure the safe operation, quality and efficiency of the software and services, we will collect your hardware number, operating system version number, device identification words (Android such as IMEI, AndroidID, OAID, IMSI, ICCID, GAID, MEID, hardware number, iOS such as IDFV, IDFA; Different identifiers may vary in terms of expiration date, whether they can be reset by the user and how they are obtained.), network device hardware address (MAC address), IP address, WLAN access point (such as SSID, BSSID), Bluetooth, base station, software version number, network access method, type, status, network quality data, operation, usage, service log, device sensor data. Please understand that this information is the basic information we must collect in order to provide services and ensure the normal operation of products.
In order to prevent malicious programs and ensure the quality and efficiency of our operations, we collect information about installed applications or running processes, the overall operation, usage and frequency of applications, application crashes, overall installation usage, performance data, and application sources.
We may use your account information, device information, service log information and information that our affiliates and partners can provide under your authorization or in accordance with the law to judge account and transaction security, conduct identity verification, identify violations, detect and prevent security incidents, and take necessary recording, analysis and disposal measures in accordance with the law.
In order to ensure the security of your game account and create a fair, healthy and safe game environment, we will collect your hardware and operating system information, process and game crash record information for combating behaviors that destroy the fair environment of the game or interfere with or destroy the normal operation of the game service (such as detecting piracy, scanning plug-ins, preventing cheating, etc.).

1.4 Change the purpose of collecting and using your personal information

Please understand that with the development of our business, the functions and services provided by this game may be adjusted and changed. In principle, when the new function or service is related to the function or service currently provided by us, the personal information collected and used will be directly or reasonably related to the original purpose of processing. In the event that there is no direct or reasonable correlation with the original purpose of processing, we will once again inform you and explain the collection and use of your personal information in accordance with the requirements of laws and regulations and national standards through page prompts, interactive processes, agreement confirmation, and obtain your consent.

1.5 Exception to obtaining authorized consent

Please understand that in the following circumstances, according to laws and regulations and relevant national standards, we do not need to obtain your prior authorization and consent to collect and use your personal information:

Related to our fulfillment of obligations under laws and regulations;
Directly related to national security and national defense security;
Directly related to public security, public health or major public interests;
directly related to criminal investigation, prosecution, trial and enforcement of judgments;
For safeguarding the life, property and other major legitimate rights and interests of you or others, but it is difficult to obtain the authorization and consent of the author;
Personal information that you disclose to the public on your own;
necessary for signing and performing contracts according to the requirements of the personal information subject;
Your personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure channels;
necessary to maintain the safe and stable operation of the software and related services, such as detecting and handling faults of the software and related services;
necessary for the conduct of legitimate news reporting;
When it is necessary for an academic research institution to carry out statistics or academic research in the public interest, and the results of academic research or descriptions are made available to the public, the personal information contained in the results is de identified;
Other circumstances as provided by laws and regulations. In particular, you are reminded that if the information cannot identify you individually or in combination with other information, it does not constitute your personal information in the legal sense;

When your information can be individually or in combination with other information to identify you personally, or when we will not be able to establish a connection with any specific personal information to use with other personal information of your personal information, such information during the combined use period, as your personal information will be treated and protected in accordance with this Privacy Policy.

1.6 Third Party Services

We may access third party SDK services. We do not share your personal information that you provide to us or that we collect with third party services, nor do we collect your personal information for third party service providers on their behalf. Third Party Service providers that are accessed through our products and/or services may have their own privacy policies that are not governed by this Privacy Policy. Third Party Service Providers may collect personal information necessary to provide services to you in accordance with their own privacy policies. We will use commercially reasonable efforts to require third party providers to comply with relevant laws and regulations when processing your personal information and to take relevant confidentiality and security measures, but we cannot guarantee that they will take such measures in accordance with our requirements.

The following is a list of all third party SDKS that are accessed, which lists in detail the range of purpose ways for third party SDKS to read and collect information. Please note that you can move the SDK list left and right to view the complete content of the SDK list and understand the third party SDKS that our game products listed in the catalog are accessed. You can also view the rules for the collection and use of personal information by third-party SDK through the SDK official website link.

Third Party SDK

Uses

Gathering Information

Privacy links

Affiliated organization and official website

Allows programs to write to external storageAllows the program to get current or recently run applications

Allows programs to keep background processes running even after the

phone screen is turned off

Get rough location

Get exact position

Access a network connection that may generate GPRS traffic to obtain network information status

Unknown source application installation permissions

How do we use similar technologies like cookies

Similar technologies such as cookies and device identification are commonly used on the Internet. When you use the Game and related services, we may use relevant technologies to send one or more cookies or anonymous identifiers to your device in order to collect, identify and store information about your access to and use of the Product. We promise that we will not use cookies for any purpose other than those described in this Privacy Policy. We use cookies and similar technologies primarily to perform the following functions or services:

2.1 Ensure the safe and efficient operation of products and services

We may set authentication and security cookies or anonymous identifiers so that we can confirm whether you have logged in securely to the Services, or whether you have encountered theft, fraud or other illegal activities. These technologies also allow us to improve the efficiency of our services and speed up login and response times.

2.2 Help you have an easier access experience

Using such technology can help you avoid repeating the steps and processes you used to fill out your personal information and enter your search content (examples: record search, form filling).

2.3 Clearing of cookies

Most browsers provide users with the ability to clear cached data in the browser. You can do so in the browser Settings function. If you do so, you may not be able to use the services or functions provided by the company that rely on cookies as a result of these modifications.

3. Parties involved in the use of the data and the transfer and disclosure of personal information

3.1 Partners involved in the process of data use

3.1.1 Principles

Principle of legality: Where the use of data is involved in the cooperation with the partner, it must have a legitimate purpose and conform to the legal basis of legality. If the partner's use of information is no longer in line with the principle of legality, then it should not use your personal information again, or use it after obtaining the corresponding legal basis.
The principle of legitimate and least necessary: The use of the data must be for a legitimate purpose and should be limited to the extent necessary to achieve that purpose.
Security and prudence principle: We will carefully assess the purposes for which our partners use the data, conduct a comprehensive assessment of the security capabilities of these partners, and require them to comply with the legal agreement on cooperation. We will carry out strict security monitoring on the software development kits (SDKS) and application programming interfaces (apis) from which partners obtain information to protect data security.
Partner SDK Directory

3.1.2 Delegate Processing

In the case of entrusted processing of personal information, we will sign relevant processing agreements with entrusted partners in accordance with the law and supervise their use of personal information.

3.1.3 Joint processing

For the scenario of jointly processing personal information, we will sign relevant agreements with our partners and agree on their respective rights and obligations in accordance with the law, to ensure compliance with the relevant provisions of the law and protection of data security in the process of using relevant personal information.

3.1.4 Scope of the partner

If specific functions and scenarios involve services provided by our affiliates and third parties, the scope of the partners shall include our affiliates and third parties.

3.1.5 Use of data to realize functions or services

Based on our cooperation with the communication operator, when you use the "one-click login" function of the game, with your consent, we will use your mobile phone number with the operator to provide you with quick login services. Refusal to use the above will cause you to be unable to register and log in to the game through "one-click login", but it will not affect your registration and login through other means, nor will it affect the normal use of other functions.
When you use your Tiktok account to log in to the application or service of an affiliated party or third party, after your consent, the application or service will use your nickname, profile picture and other information authorized by you
When you use the function of identity authentication or related services, you may need to complete real name authentication to verify your identity according to relevant laws and regulations and security requirements. In the process of real-name authentication, the authentication service agencies that cooperate with us need to use your real name, ID number and mobile phone number. In view of the requirements of real name system put forward by relevant laws and regulations, you will not be able to use this game if you do not provide supplementary real name authentication information. Such information is only for the purpose of real-name authentication and prescribed by laws and regulations, and will not be used for other purposes without your express authorization.
In order to adapt the message push function to the terminal model you are using, the terminal device manufacturers (Huawei, Xiaomi, OPPO, VIVO, etc.) may use your phone model, version and related device information through SDK and other technologies.
Payment function: The payment function is provided to you by the third-party payment institutions that cooperate with us. The third party payment agency will use your name, bank card type and card number, validity period, ID number and mobile phone number to provide the function. This information is necessary for the payment function, and refusing to use the above will prevent you from using the function, but will not affect the normal use of other functions.
Customer Service: In order to handle your complaints, suggestions and other requests in a timely manner, the customer service provider needs to use your account and information about the incident involved, and to understand, process and respond to the relevant issues in a timely manner.

3.1.6 To realize the use of information for advertising business

Advertising push and delivery: Partners who carry out push/promotion and advertising or provide the aforementioned services use de-identified or anonymized devices, networks, channel information, label information and indirect demographic portraits formed through comprehensive statistics; Advertising push/promotion, delivery/analysis service partners working with advertisers may need to use the aforementioned information in order to achieve advertising, optimize and improve the effective advertising reach rate.
Advertising statistical Analysis: Partners who perform push/promotion, AD placement, and provide the aforementioned analytics services may need to use information from your device, network, AD clicks, views, displays, and AD conversions to analyze, measure, and improve the effectiveness of ads and related services.
Use of information by advertising partners: Advertising partners may combine the above information with other data legally obtained to optimize the effectiveness of advertising delivery, and we will require them to use the information in accordance with the principles of legality, legitimacy and necessity to protect the legitimate rights of users.
Advertising information: When you take the initiative to fill in your contact information, address and other information in the advertising display page provided by the advertiser or its entrusted service provider, this information may be directly collected and used by the advertiser.

3.1.7 To achieve security and statistical data usea. Security of use:

Security of use:We attach great importance to the security of accounts, services and content. In order to ensure the security of your and other users' accounts and property, and to protect you and our legitimate rights and interests from illegal infringement, our partners may use necessary equipment, accounts and log information.
Product analysis: In order to analyze the use and performance of our products, our partners may need to use information such as the use of the product (crash, flash back), device identification information, and overall installation and use of the application.
In order to improve the scientific research capability in related fields and promote the level of scientific and technological development, we may use de-identified or anonymized data with our cooperative scientific research institutes, universities and other institutions on the premise of ensuring the security and proper purpose of the data.

3.1.8 Help you participate in marketing promotion activities

When you choose to participate in relevant marketing activities organized by us and our partners, we and our partners may need to use your name, mailing address, contact information, bank account information (the information used in different activities may vary) in order to ensure that you receive the same experience in the joint activities, or to entrust the partners to redeem the rewards to you in a timely manner. Subject to the campaign rules). Refusing the above use may affect your participation in the relevant event, but it will not affect other functions.

3.2 Transfer

As our business continues to grow, we may engage in mergers, acquisitions, and asset transfers, and your personal information may be transferred as a result. In the event of such changes, we will require the successor party to continue to perform the obligations of processing personal information in accordance with laws and regulations and security standards no lower than those set forth in this Privacy Policy. If the successor party changes the original purpose and method of processing, we will require the successor party to obtain your authorization and consent again.

3.3 Disclosurea.

We will not disclose your information unless we comply with national laws and regulations or obtain your consent. When we disclose your personal information, we will adopt security measures in line with industry standards.
We will disclose the information of relevant accounts when we announce the punishment of illegal accounts and fraud.
When you authorize the game or mini program, your avatar and nickname will be displayed in the ranking and related functions.

3.4 Exemption of personal information provided and disclosed with consent according to law

Please understand that in the following circumstances, according to laws and regulations and national standards, we do not need to obtain your authorization and consent to provide and disclose your personal information to our partners:

Necessary for the conclusion and performance of the contract to which you are a party, or necessary for the implementation of human resources management in accordance with the labor rules and regulations formulated by law and the collective contract signed by law;
Necessary for the performance of legal duties or obligations;
Directly related to national security and national defense security;
Directly related to criminal investigation, prosecution, trial and enforcement of sentences;
necessary for responding to public health emergencies or for protecting the life, health and property safety of natural persons under emergency circumstances;
Conduct news reporting, supervision by public opinion and other acts in the public interest, and process personal information within a reasonable scope;
Processing personal information disclosed by you or other legally disclosed personal information in accordance with relevant laws and regulations;h. Collecting personal information from legally publicly disclosed information;
other circumstances prescribed by laws and administrative regulations.

4. How do we store Personal information

4.1 Where we store it

We store your personal information collected and generated in the course of our domestic operations in the Republic of Singapore in accordance with laws and regulations. At present, we will not transfer the above information overseas, and if we do, we will strictly comply with the relevant laws and regulatory policies of Singapore, and will comply with the relevant national regulations or seek your consent.

4.2 Storage Period

We only retain your personal information for the period necessary for the purpose of providing the Game Services, such as:

Mobile phone number: When you use your mobile phone number to register and log in, we need to retain your mobile phone number continuously in order to provide you with normal services, respond to your possible inquiries and complaints, and protect your account and system security.

The information you post, during the period when you do not withdraw, delete or cancel your account, we will retain the relevant information to provide you with continuous business functions.

We will delete or anonymize your Personal Information if you log out of your account, actively delete your personal information, or exceed the necessary period of time, except in the following cases:

Comply with the information retention requirements of laws and regulations (for example, the Electronic Commerce Law stipulates that the information of goods and services and transaction information shall be stored for at least three years from the date of transaction completion).Reasonable extension of the period is required for financial, audit, dispute resolution and other purposes.

5. How do we protect the security of personal information

5.1 We take the security of your personal information very seriously and will strive to take reasonable security measures (including technical and administrative aspects) to protect your personal information and prevent the personal information you provide from being improperly used or unauthorized access, public disclosure, use, modification, damage, loss or disclosure.

5.2 We will use encryption technology, anonymisation and relevant reasonable and feasible means that are no lower than the industry peers to protect your personal information, and use security protection mechanisms to prevent your personal information from being maliciously attacked.

5.3 We will establish a special security department, security management system and data security process to ensure the security of your personal information. We adopt a strict data use and access system to ensure that only authorized personnel can access your personal information, and conduct security audits of data and technology in a timely manner.

5.4 Although we have taken the above reasonable and effective measures and complied with the standards required by relevant laws and regulations, please understand that due to technical limitations and possible malicious means, in the Internet industry, it is impossible to guarantee the security of information 100% all the time, even if we do our best to strengthen security measures. We will do our best to ensure the security of the personal information you provide to us.

5.5 You acknowledge and understand that the systems and communications networks you use to access our Services may be subject to problems due to factors beyond our control. Therefore, we strongly recommend that you take proactive measures to protect the security of your personal information, including but not limited to using complex passwords, changing passwords regularly, and not disclosing your account password and related personal information to others.

5.6 We will develop emergency response plans and immediately initiate emergency response plans when user information security incidents occur, and strive to prevent the impact and consequences of these security incidents from expanding. Once a user information security incident (leakage, loss) occurs, we will inform you in a timely manner in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions you can independently prevent and reduce risks, and the remedial measures for you. We will timely inform you of the relevant events by push notification, email, letter, SMS and other related forms. If it is difficult to inform you one by one, we will take a reasonable and effective way to release announcements. At the same time, we will also report the handling of user information security incidents in accordance with the requirements of relevant regulatory authorities.

5.7 Once you leave the game and related services, browse or use other websites, services and content resources, we will not have the ability and direct obligation to protect any personal information submitted by you in the software or website outside the game and related services, regardless of whether you log in, browse or use the above software or website based on the link or guidance of the game.

6. Manage your Personal Information

We attach great importance to the management of your personal information, and do our best to protect your rights to access, copy, correct, supplement, delete, withdraw consent, cancel account, report complaints, and set up privacy features of your personal information, so that you have the ability to protect your privacy and information security.

6.1 Change or withdraw the scope of your authorization

Change or withdraw permission Settings: You can change the scope of consent or withdraw your permission by turning off relevant permissions in the Device Operating System. We will no longer collect information about your license after you withdraw it.

Information processing for changing or withdrawing a license:

Certain business functions and services will require your information in order to complete, after you withdraw your consent or authorization, we will not be able to continue to provide you with the corresponding functions and services for withdrawal of consent or authorization, and will no longer process your corresponding personal information. However, your decision to withdraw your consent or authorization will not affect the processing of your personal information previously carried out by us based on your authorization.

6.2 Your Rights to Personal Information

6.2.1 Access and copy [Personal Account Information] :

You can [main interface] - [Settings] - [Privacy Settings] - [Personal Information Query] to check and copy your [real name information (name, ID number), mobile phone number, etc.], you can [main interface] - [Settings] - [Privacy Settings] - [Personal Information download] to download personal information.

6.2.2 Correction and deletion of [Your Transaction record] :

【Main game interface】-【Settings】-【Privacy Settings】-【Personal Information query and management】

The management methods provided by us in different versions oroperating systems and the personal information that can be queried, copied, corrected and deleted may be different, please refer to the actual situation. The same is true below.

In particular, you are reminded that for security and identification reasons (such as number Appeal services), you may not be able to modify some of the initial registration information submitted at registration. If you do need to modify such registration information, please contact us using the contact information set out in this Privacy Policy.

In addition to the above, if you or other entitled parties have any claims, requests or questions about the exercise of the personal information rights granted by relevant laws and regulations, you can contact us by sending email to Kk@sogachat.com. We will review the problem involved as soon as possible and reply within 15 working days after verifying your user identity.

6.3 Canceling an Account

You can contact us to apply for cancelling your account by sending an email to Kk@sogachat.com. We will deal with your application in time after receiving it and reply to your request within 15 working days or the time limit required by laws and regulations. Before you cancel your account, we will verify your personal identity, security status, equipment information, etc. You know and understand that the cancellation of your account is an irreversible behavior, when you cancel your account, we will delete the relevant information about you or anonymize, except as otherwise stipulated by laws and regulations.

For the logout process and content, please see the Logout Agreement.

6.4 Feedback and complaint reporting

You can make complaints or reports according to our published system.

If you have any comments or if you believe that your personal information rights may be infringed, or if you find clues that your personal information rights may be infringed, you can send us an email

Kk@sogachat.com. When you use the voice function in customer service, we will apply for a microphone license so that you can contact the customer service.

6.5 Accessing the Privacy Policy

You can view this Privacy Policy in its entirety on the Registration login page, as well as in the Main Game Interface - [Settings] - [Privacy Policy], or in the Game App.

Please understand that the game and related services described in this Privacy Policy may vary according to the phone model, system version, software application version, mobile client and other factors you are using. The final products and services are based on the game software and related services you use.

6.6 Stop operation and inform you

If we cease operations, we will promptly stop the activities of collecting your personal information, notify you of the notice of stopping operations in the form of one-by-one delivery or announcement, and delete or anonymize your personal information held by us.

7. Provisions for minors

7.1 General Terms for Minorsa.

If you are a minor under the age of 18, before using the Game and related services, you should jointly read and agree to this Privacy Policy under the supervision and guidance of your parents or other guardians.
If you are the guardian of a minor under the age of 21, you should read and agree to this Privacy Policy before using the Game and related Services.
We protect minors' personal information in accordance with relevant national laws and regulations, and will only collect, use or disclose minors' personal information when permitted by law, parents or other guardians express consent or necessary for the protection of minors; If we find that personal information of minors has been collected without prior verifiable parental or other guardian consent, we will try to delete the relevant information as soon as possible. At the same time, we have established strict rules on the collection and use of minors' personal information to protect the security of children's and adolescents' personal information. You can read the Guidelines on the Protection of Children's Personal Information for more details.
If you are the guardian of a minor, if you have any questions about the personal information of the minor under your custody, please contact us through the contact information published in this Privacy Policy.

8. Amendments and notices to the Privacy Policy

8.1 In order to provide you with better services, the game and related services will be updated and changed from time to time, we will revise this privacy policy in time, these amendments form a part of this privacy policy and have the same effect as this privacy policy, without your explicit consent, we will not reduce your rights under the current effective Privacy policy.

8.2 After this Privacy Policy is updated, we will issue an updated version of the game and remind you of the updated content through the user side announcement or other appropriate means before the updated terms take effect, so that you can keep abreast of the latest version of this Privacy Policy.

9. Contact us

This game is provided by SOGA INNOVATIONS PRIVATE LIMITED. If you have complaints, suggestions or questions about the protection of personal information, you can send them to Kk@sogachat.com. We will respond to your complaints and reports in time after verifying your user identity.

If you have any questions, comments or suggestions about the content of this Privacy Policy, you can send email to

To contact us at Kk@sogachat.com.